Refund policy

30-day guarantee
If your Bumpermoji arrives damaged, doesn't work, or isn't what you ordered, email us within 30 days of delivery and we'll send a replacement or give you a full refund.

How to make a claim
Email bumperemoji@gmail.com with your order number and a photo or short video of the problem. No need to send the item back unless we ask.

Change of mind
We don't accept change-of-mind returns on used items. If your item is unused and in its original packaging, email us within 30 days and we'll let you know your options. Return shipping for change-of-mind returns is paid by the customer.

Refunds
Approved refunds go back to your original payment method. Your bank may take 5–10 business days to show it.

Cancellations
Email us as soon as possible. Any order that hasn't shipped yet can be cancelled for a full refund.

This policy does not limit any rights you have under consumer protection laws where you live.